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Tuesday, September 29, 2009

nod32 Error connecting to server

NOD32 was not able to connect to an update server. Please check the following:

1. Make sure an Internet connection is already established before you perform update
2. Make sure a correct server is selected from the pull-down menu in the Update setup (if you update NOD32 from the Internet, it should be set to Choose automatically). If you update NOD32 from a local network and encounter this error, please contact your network administrator for the exact path to the mirror
3. If you are using a firewall, be sure the NOD32krn service has access to the Internet permitted
4. If you are using a proxy server, be sure the connection parameters are set properly in the advanced Update setup - LAN setup (if the proxy server requires authentication, make sure a correct login name and password are specified)
5. If you are not using a proxy server, make sure the use of proxy server is disabled

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